For technical reasons, DNS Record Import is currently only available via WEDOS customer administration panel at client.wedos.com ⧉. This uses the same account as the WEDOS Global admin panel.
For a tutorial on setting up primary WEDOS DNS via WAPI, see the article Zone – Primary DNS.
In this article, you will learn:
- How to add a domain to WEDOS DNS
- How to import DNS records to WEDOS via:
- Troubleshooting common issues
- Frequently asked questions
Add Domain to WEDOS DNS
WEDOS DNS adds many domains automatically, typically when a customer creates or updates a service and requests the action to be reflected in the corresponding DNS records. If there is no such service, however, or when the customer disables automatic DNS updates, you will need to add the domain manually (or via WAPI) before you can import DNS records.
You can manually add domains:
- one by one, or
- in bulk.
Add Single DNS Domain
To add a single domain to WEDOS DNS manually, follow these steps:
- Log into the WEDOS customer administration panel ⧉.
- In the navigation bar, select DNS.
- In the left menu, select Add Domain to DNS.
- Enter the domain Name and check the terms agreement.
- Click the Add Domain button.

The system registers the domain immediately. You can continue by importing DNS records.
Add Domains to DNS in Bulk
Adding domains in bulk utilizes the DNS template mechanic, which allows you to repliacte a set of DNS records onto multiple domains.
To create a blank template (importing DNS records later will overwrite any records you would initiate via templates), follow these steps:
- Log into the WEDOS customer administration panel ⧉.
- In the navigation bar, select DNS.
- In the left menu, click Templates.
- Click the Create New Template button.
- Save the template.

Once you have a template, you can proceed to add domains in bulk:
- From the previous interface, in the left menu (DNS), click Bulk Add Domains to DNS.
- Enter a list of domains to add, one domain per line. Then Continue.
- In the next step, select the blank template and check the terms agreement.
- Click the Complete button.

DNS Record Import
WEDOS DNS has a limit of 500 redords per domain. If your domain exceeds this limit, see if you can utilize the DNAME ⧉ record to simplify some of them, or ask us to increase this limit. Include the domain name and target DNS record limit in your request.
To import DNS records in the WEDOS customer administration panel, follow these steps:
- Log into the WEDOS customer administration panel ⧉.
- In the navigation bar, select DNS.
- In the left menu, click Import via AXFR.

From here, you can select one of two import methods:
AXFR Transfer
To transfer existing DNS records to WEDOS, first make sure to allow AXFR transfers with your current provider from the following IPs:
81.2.199.19
46.28.104.67
164.138.27.146
37.157.192.2
Then, follow these steps:
- In the IP Address field, enter the IP of your current DNS provider’s primary DNS server.
- Click the import button next to the field.
- Check the imported records (BIND format) and click import under the textarea.
- Click the Apply Changes button.

ZONE File Upload or BIND Entry
If your current DNS provider doesn’t support external AXFR access, or you are encountering other issues with DNS import, you can upload a .zone file directly, or paste its contents into a text area to import the DNS records directly.
Follow these steps:
- In the File area, upload and import the .zone file.
- Check the imported records (BIND format) and click import under the textarea.
- Click the Apply Changes button.

If the .zone file import doesn’t wotk correctly, you can enter the records directly into the textarea.
Common Issues
Common issues with importing DNS records via WEDOS customer administration include:
Data Import Failure
Issue: Importing from file or AXFR results in errors, such as Failed to import data from file.
Cause: These errors are hard to troubleshoot. AXFR transfer relies on the DNS settings (especially allowing AXFR transfer) of another provider, and the BIND format of .zone files, while valid in one system, may contain unexpected characters or other formatting our system isn’t equipped to handle.
Avoid using the @
symbol in place of the domain name. In record names, use a blank space instead, in record data, use the domain name.
If you obtain a .zone file, make sure the records follow this format:
(name, may be blank) (TTL) IN (TYPE) (data)
For example, the following data should work:
300 IN A 46.28.105.2
* 300 IN A 46.28.105.2
If the file upload still fails, copy these records from the .zone file and paste them into the text area directly.
FAQ
Why can’t I import domains in bulk?
Our system currently doesn’t support bulk AXFR imports. To create many domains with certain records in WEDOS DNS, you can:
- Enter those records in the DNS domain template to populate all new domains with those records at time of creation.
- Use WAPI to set up the records, as detailed in the article Zone – Primary DNS.