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Protection – Third-party DNS Provider

Ezen az oldalonWEDOS Protection with Third-party DNSApex / Root DomainServer SetupChange Existing Service DNS ProviderTroubleshooting Common IssuesFAQ

This tutorial addresses the situation when you’re adding a domain to WEDOS Protection, de nem szeretné vagy nem tudja a DNS-szervereit WEDOS-ra állítani. Ha használhatja a WEDOS DNS-t, állítsa be a következő szerint Domains – DNS Servers (NSSET) ⧉ manual or your registrar’s instructions.

In this article, you will learn:


WEDOS Protection with Third-party DNS

If for some reason you cannot or do not want to change your domain DNS server provider to WEDOS, you can choose Custom NS (at your own risk) when adding the domain to WEDOS Global.

Choosing Custom NS when adding a domain to WEDOS Protection
Choosing Custom NS when adding a domain to WEDOS Protection

Since choosing Custom NS allows you to continue using the DNS servers of your original provider, you will have to make all changes to DNS records with this provider. Changes made to WEDOS DNS records will have no effect on the domain’s functionality.

Once you confirm this selection, follow these steps:

  1. Log into your current provider’s interface for managing your domain’s DNS records.
  2. Make sure to clear any existing DNS records set for www (alternatívaként *) or _acme-challenge.
  3. Adjon hozzá egy párt a következőből CNAME records to the DNS according to the instructions in the WEDOS Global administration. Both records must be entered correctly to complete the setup.
  4. Return to the WEDOS Global administration panel ⧉ to finalize set up.

Here is a sample entry of the required DNS records:

Name             TTL    Type   Data
* 300 CNAME yourdomain.tld.wedos.global
_acme-challenge 300 CNAME _acme-challenge.yourdomain.tld.wedos.global

Keep in mind to enter the record names according to your DNS provider’s requirements. These may include:

  • Full domain name, such as www.domain.tld.
  • Subdomain only, such as www.
  • Other notations, such as www.@.

If you’re unsure, contact your DNS provider.


Apex / Root Domain

The above procedure will direct your www subdomain or all undefined subdomains (according to the selected CNAME record name) to WEDOS Protection servers. DNS standards do not allow CNAME records at the zone apex (root/second-level domain), so the apex needs to be handled differently from subdomains. Some DNS providers allow for ANAME/ALIAS or CNAME flattening (CNAME-szerű viselkedés az apex/root szinten) rekordokat az apex/root domainen. Ha a DNS-szolgáltatója nem támogatja ezeket a rekordtípusokat, javasoljuk, hogy váltson WEDOS DNS.

If you also need to direct the apex/root/second-level domain to our reverse proxy, use one of the following procedures after successfully adding the domain to the system:

  • Set the main domain’s ANAME or ALIAS record (if your provider supports it) to the same value you set as CNAME in the previous procedure.
  • If your provider doesn’t support CNAME alternatives for the second-level domain, you can instead point the root domain to the WGP proxy using A (és AAAA records if provided) set to the service IP addresses listed in the WEDOS Global administration panel ⧉ domain details. We do not recommend this, however, as these IPs may be subject to change.
WEDOS Protection service IP addresses
WEDOS Protection service IP addresses

If possible, avoid entering WEDOS Protection proxy IPs as A/AAAA records directly. Since we cannot change these records in another provider’s DNS (we can only change WEDOS DNS records and CNAME values), if a change occurs, it’s up to you to update the values with that provider. Until then, your website may be unavailable.


Server Setup

If you use the WEDOS Protection service with a hosting service other than WEDOS Webhosting, make sure that your server and hosting service provider allows traffic from Global’s network server IP addresses only. Így az összes forgalomnak át kell haladnia a proxyszerverünkön. A címek teljes listáját az alábbi URL-ekről töltheti le:


Change Existing Service DNS Provider

If you need to change the DNS servers of an existing WEDOS Protection service to another provider, follow these steps:

  1. Prepare DNS zone with new DNS provider and lower TTLs in both DNS zones to minimize downtime.
  2. Change of the domain’s DNS servers (for domains registered with WEDOS according to the instructions Domains – DNS Servers (NSSET) ⧉).
  3. Remove the domain from the WEDOS Protection system according to the Protection – Deactivate instructions.
  4. Re-add the domain with a new DNS provider according to the instructions in the WEDOS Protection with Third-party DNS chapter.

Changing DNS servers is a gradual process and can take hours, or in some cases days. To minimize downtime, set up the correct DNS records as soon as possible, or direct your domain directly to your web hosting for the necessary time.

Removing and re-adding a domain from/to the WEDOS Global system does not affect existing subscriptions.


Troubleshooting Common Issues

Common issues with DNS setup for WEDOS Global with a third-party provider include:

Cannot Set CNAME Record

Issue: An error occurs when trying to set the required CNAME record.

Cause: There is probably a conflict with an existing record with the same name.

Solution: Make sure there are no conflicting entries in the DNS records that have the same name as the record you are adding. If you find such records, delete them. In case of doubt or other problem, contact the support of your DNS provider. Include the domain name and the text of the error message.

CNAME Doesn’t Work

Issue: The required records are successfully set, but the system does not reflect them.

Cause: Most often, the record is invalid. Less often, the issue is caused by delayed DNS record propagation.

Solution: Make sure you are entering DNS records with the correct provider. If your domain does not use WEDOS DNS, changes in our system have no effect on the domain’s DNS records.

Next, check that you have entries entered for the correct subdomains, i.e. www (alternatívaként *) and _acme-challenge. Mentse ezeket a rekordokat, és várja meg, amíg a DNS-ben propagálódnak, ami általában néhány tíz perctől néhány óráig tart. Ha nem biztos benne, hogyan kell ezeket az aldomain-rekordokat megadni és elmenteni, vagy ha információra van szüksége a propagálódás időtartamáról, forduljon a DNS-szolgáltatója ügyfélszolgálatához.

Finally, check the CNAME record names and data. The most common issue here is the missing underscore _ in either the record name or data.


FAQ

Is there an easier procedure to set up WEDOS Protection on my domain?

The easiest way is to set up WEDOS DNS servers (NSSET) ⧉, ahol az összes szükséges rekordmódosítást automatikusan elvégezhetjük Ön helyett.

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